Identifying the Reasons for Failures
Preventing failures, detecting them early, and taking immediate action are essential functions in the control, management, and monitoring of networks with WOCU-Monitoring. A warning of an error must always be followed by an understanding of its root cause. Not knowing the root cause can lead to a series of failures that might compromise infrastructure stability or hinder internal business processes. This is the motivation behind the new Diagnostic Tool included in the upcoming version 48 of WOCU-Monitoring, marking another milestone in our 2021 Roadmap.
How Does It Work?
Comprising several actions, this tool performs a thorough analysis of the current functional and operational state of a network device to detect any anomalous situations and identify their nature and reason for failure.
The technical analysis consists of the following actions:
ICMP Probe: Determines the status and connectivity of a device by sending packets to diagnose speed, status, and communication quality. Results are displayed as a graph based on the response times of each packet.
Port Scan: Conducts a scan to identify active devices on a network. Upon entering a port or range of ports, the system displays a table recording the status and service running for each detected port.
Route Discovery: Outlines the path a packet takes to reach its destination, showing how it is routed to the device being diagnosed. After specifying the number of hops, the system displays a table with the IP at each hop and the send times.
Name Resolution: Retrieves identifying information of the device (address, email, manufacturer, etc.) by querying DNS servers. After selecting the Host Name or Display Name of the device and the server, a table with address, TTL times, output type, and retrieved information is displayed.
Additionally, every response includes the raw output of the executed command, captured by WOCU-Monitoring and formatted for easy reading and interpretation.
Ensure the quality of your processes and workflows with WOCU-Monitoring. More information here.
